Technical Support

Viewing Videos

If you are having problems viewing any videos on our site, please try using the link to view the video directly on vimeo.com or youtube.com.  (We have included a direct link above each video.)  If that doesn't work, please send us a quick email so that we may help you.

Other troubleshooting ideas:

  • Be sure your Adobe Flash player is up to date.
  • Do not watch the video from your work place, as employers often block these capabilities.
  • Be sure your browser software is up to date (i.e., Internet Explorer, Firefox, Google Chrome, Safari, etc.).  Google Chrome or Firefox usually work best.