Technical Support

Viewing Videos

If you are having problems viewing any videos on our site, please try using the link to view the video directly on or  (We have included a direct link above each video.)  If that doesn't work, please send us a quick email so that we may help you.

Other troubleshooting ideas:

  • Be sure your Adobe Flash player is up to date.
  • Do not watch the video from your work place, as employers often block these capabilities.
  • Be sure your browser software is up to date (i.e., Internet Explorer, Firefox, Google Chrome, Safari, etc.).  Google Chrome or Firefox usually work best.